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Questions

Straight answers, sorted by who’s asking.

Pick your tab. Parents get the details, students get the short version, and tutors get what volunteering involves.

For parents & guardians

Does it really cost nothing?
Yes. Lessons are free, always. There’s no fee, no subscription, and no payment information anywhere on the site. Nobody in the program ever asks you for money, and tutors aren’t allowed to accept money or gifts.
Who can sign up?
Middle schoolers in grades 6–8 who live in North Carolina. They don’t need to be in a school band or orchestra, but they do need their own instrument. If your child is in 5th grade or younger, or you live outside North Carolina, join the waitlist and we’ll email you if that changes.
Who are the tutors?
High school students in grades 9–12 who play in their school band or orchestra. Each one fills out a skills questionnaire and signs a tutor agreement, their own parent or guardian approves them, and an automated check reviews their account before any family can see them, then again every day. Tutors are volunteers, not certified teachers, and skill levels are self-reported; every profile says so. Any safety report pauses a tutor immediately.
Can I see a tutor before I sign up?
You can see a sample profile and a sample Sunday summary on the home page, and how many tutors are taking students for each instrument. Real tutor profiles only appear after a parent signs the consent form. That’s deliberate: nobody can browse tutors, or be browsed, without a parent’s OK.
What does a parent need to do?
Create the account (we email you a code to confirm the address), add your child, answer a short questionnaire about their instrument and schedule, and sign the consent form. It takes about five minutes. During each lesson, be home or nearby and reachable; you don’t need to sit in. From your account you can read every message, see every lesson, and report a concern or withdraw consent at any time.
How long are lessons, and how many can my child have?
You choose 30, 45 or 60 minutes. Lessons can be booked for any quarter hour between 8 AM and 10 PM Eastern, at least two hours ahead. There’s no limit on how many lessons a student can have. A weekly booking covers up to 12 weeks at a time, and you can always book more.
Can we try one lesson first?
Yes. Every request can be a single lesson. Choosing “weekly” is optional, and you can cancel any upcoming lesson, or the rest of a weekly series, from your dashboard. No reason needed.
What if the tutor doesn’t show up?
Use “Report a concern” in your dashboard and choose “Missed lesson,” so the program team knows. If the tutor later logs that lesson as taught, the site asks your family to confirm it; answer “No” and it won’t count toward their hours, and the team reviews it. Then book again with the same tutor or a different one.
Can we switch tutors?
Yes, any time. Your best matches stay on your dashboard, so you can request a lesson with someone else and cancel any upcoming lessons with your current tutor. You don’t have to explain. If something about a tutor worried you, please report it so we can look into it.
How are students and tutors matched?
Instrument comes first. Then we compare your child’s level with the levels each tutor wants to teach, when you’re both free, what your child wants to work on, and how they like to learn. We deliberately don’t favor the most experienced tutor: a patient tutor who loves teaching beginners is usually the better fit for a beginner. We also spread students across tutors so nobody gets overloaded.
What if there’s no tutor for my child’s instrument?
You’ll see tutors who play a closely related instrument (a saxophone player for a clarinet student, for example), clearly labelled. You can also join the waitlist for your instrument, with or without an account, and we’ll email you once when a tutor who teaches it joins. Those lists show us which instruments to recruit for.
Can we message the tutor?
Yes, inside the site only. Phone numbers, emails, links, social media and inappropriate language are blocked automatically, and our own safety software (no outside AI services) checks messages for things like requests for secrecy, meeting in person or bullying. Something serious hides the message and pauses the tutor. Parents can read every message.
Who runs this, and how do I reach a person?
Teach for a Cause is a student-led volunteer program in North Carolina. The About page says who runs it. To reach the program team, use the Contact page; you don’t need an account. To report a concern, choose “Report a concern” there, or use the link on the Safety page. If someone is in immediate danger, call 911 first.

Didn’t find it? Ask the program team, no account needed. Getting ready for a first lesson? Here’s the checklist.

Ready when you are

A parent says yes, then the music starts.

Create the account, add your student, and sign consent. It takes about five minutes.

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